When old man winter hits us with snow and ice, you need to take extra precautions with natural gas meters, appliances and equipment.
- Accumulated snow can prevent the meter from operating properly by stopping the flow of natural gas. It can also damage meter piping, causing a natural gas leak.
- Snow and ice build-up around your home’s fresh-air and exhaust vents can cause them to malfunction and create a carbon monoxide hazard.
In the name of safety, follow these tips to protect your family, home, business and DTE crews:
- Keep your natural gas meter clear of excessive snow and ice.
- Make sure your meter is visible and accessible for maintenance and emergency situations.
- Don’t shovel snow up against your meter.
- Use a broom or your hands to clear snow away from the meter. Do not use a shovel, and never kick or hit the meter.
- Careful not to hit the meter when using a snow blower or plow.
- Remove icicles hanging from your eaves or gutters.
- Designate someone to regularly clear your gas meter at your vacation home while you’re away.
- Don’t let your vents get clogged. Dangerous carbon monoxide can build up in your house if your sidewall appliance vents are clogged.
- Check that your chimney or roof vent is clear.
- Install carbon monoxide detectors in your home and test them regularly to ensure they are working properly.
- Designate someone to regularly clear snow away from vents at your vacation home while you’re away.
Suspect a problem?
- If your gas meter is completely encased in ice, or you think there’s a potential problem with the piping or equipment, call our 24-hour emergency line at 800.947.5000.
- If you smell gas or suspect a CO problem, leave the building immediately and call 911 before calling DTE’s hotline. Do not re-enter the building until it is determined safe by a qualified professional.