We are committed to delivering reliable energy to our customers. This is why we trimmed more than 5,000 miles last year alone of overgrown trees and branches throughout our service territory. Crews were recently in Ann Arbor on Jackson Road and Dino Drive to trim trees as a part of our four-point plan, which also includes upgrading existing infrastructure, rebuilding significant portions of the grid, and accelerating our transition to a smart grid.  

Why do we trim? 

Did you know fallen trees are responsible for nearly 50% of the time our customers spend without power? This is why will be on a five-year maintenance schedule by the end of 2026 to ensure that the work we’re doing to clear away trees and branches is maintained.  

What can you expect before trimming? 

We are committed to communicating with our customers during every step of the tree trimming process. Before we begin, you will receive a letter notifying you that tree trimmers will be in your area. Then, planners will assess your neighborhood and create a tree trimming plan to target any hazards to power lines. If crews are trimming on your property, we will knock on your door or leave a door hanger that describes the necessary trimming and contact information for any questions. 

What happens during trimming? 

When tree trimming work begins, stumps and large branches are cut down into manageable pieces and are neatly piled on the property. All remaining debris from these jobs are chipped to be recycled, removed and the property is raked to ensure there is no excess wood. Tree limbs that fall due to extreme weather are the customer’s responsibility for removal. 

How can I maintain beautiful trees AND have reliable power? 

The key to having strong, beautiful trees and reliable electric service is planting the right trees in the right places. Our Right Tree, Right Place guide can provide helpful tips to plant trees that beautify your property and promote electric safety and reliability for your community. You can learn more about the work we’re doing to improve reliability by visiting our electric reliability improvements map.