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We’ve partnered with local organizations to provide face-to-face assistance events in the community, where customers can ask questions about bills and receive in-person customer service from DTE team members. While customer bills cannot be paid at these events, you can receive guidance on how to seek payment assistance and additional support. 

Our team will be at the Northwest Activities Center in Detroit on the first Thursday of each month through November, as well as other locations around metro Detroit throughout the year. Below is our most up-to-date schedule of customer assistance events. 

 

Wednesday, May 22 from 10 a.m. – 3 p.m.

Ford Resource and Engagement Center East

15491 Maddelein St. Door #5, Detroit 48205

 

Wednesday, June 5 from 11 a.m. – 3 p.m. 

Northwest Activities Center 

18100 Meyers, Detroit 48235 

 

Tuesday, June 25 from 10 a.m. – 3 p.m. 

Bowens Senior Citizens Center

52 Bagley St., Pontiac 48341

 

Wednesday, July 10 from 11 a.m. – 3 p.m. 

Northwest Activities Center 

18100 Meyers, Detroit 48235 

 

Friday, July 26

Calvary Presbyterian Church of Detroit

19125 Greenview, Detroit 48219

 

Wednesday, Aug. 7 from 11 a.m. – 3 p.m. 

Northwest Activities Center 

18100 Meyers, Detroit 48235 

 

Wednesday, Sep. 4 from 11 a.m. – 3 p.m. 

Northwest Activities Center 

18100 Meyers. Detroit 48235 

 

Wednesday, September 11

World Medical Relief

21725 Melrose Ave, Southfield 48075

 

Wednesday, Oct. 2 from 11 a.m. – 3 p.m. 

Northwest Activities Center 

18100 Meyers, Detroit 48235 

 

Wednesday, Nov. 6 from 11 a.m. – 3 p.m. 

Northwest Activities Center 

18100 Meyers, Detroit 48235