Did you know trees that interfere with power lines are the number one cause of power outages? In total, trees are responsible for nearly 70 percent of the time our customers spend without power. That’s why we trimmed more than 5,500 miles of trees in 2020, resulting in 60 percent fewer outages for our customers.
While tree trimming has a big impact on power reliability, we know it also raises some questions from our customers. To help answer those questions, we’ve listed responses below to the most common questions, comments, and concerns we receive regarding our tree trim work:
If DTE just trimmed trees in my neighborhood, why did my power still go out?
Although trees are the leading cause of power outages, outages may be caused by other factors such as extreme temperatures, animals, lightning, ice, public interference, or an equipment problem. It is still possible that a tree-related outage may occur after tree trimming; healthy trees or trees outside of our specification (further away from our power lines) may fail unexpectedly. Please keep in mind that a tree several houses, blocks, or miles away from you may be the cause of your outage.
How does DTE determine what areas to trim?
DTE follows a tree trimming strategy that considers several factors including circuit performance and time since last trimmed when determining which areas to trim each year. These factors aim to improve the safety and reliability of the electrical system. We actively monitor our electrical system to know what areas need trimming and if we need to increase the number of tree trim crews to provide the best electric service possible.
What are the markers on the trees and what do they represent?
If a tree poses a serious hazard to nearby power lines, and/or if trimming will damage the tree’s health, it may need to be removed. These trees are marked with two white dots. Our field representatives then make every effort to obtain a tree removal permit from the property owner. Once the permit is signed, the tree is marked with a white “X” indicating it is ready for removal.
Why do my trees look misshapen after trimming?
Our tree trimming program follows industry standards and provides a balanced solution between safe and reliable power and tree health/aesthetics. Crews adhere to a tree trimming specification to clear around DTE electrical equipment, depending on the species of the tree and voltage of the power lines. Initial trimming can look more drastic, but most trees typically fill back in within a growing season or two. Higher voltage lines and fast-growing species require more clearance, whereas lower voltage lines and slow-growing species require less clearance.
Why don’t you take the wood after you cut it?
DTE follows a debris policy that allows crews to move quickly and efficiently through an area while providing the opportunity for homeowners to use the trimmed debris from their property as firewood. This policy allows us to keep customer rates affordable while maintaining and improving reliability. DTE’s debris policy depends on how the debris was first caused or what it resulted from:
Debris caused by mother nature: Trees or limbs that fall due to weather or other natural causes are the customer’s responsibility for removal. If the fallen vegetation is interfering with DTE equipment, we will trim/clear the interference and leave all woody debris from the damaged tree.
Wood left from utility work: Any large wood will be cut into manageable lengths and piled on the property for customer use or disposal. Small branches will be chipped and removed.
Dead or diseased wood: In order to reduce the spread of forest pests and diseases, previously dead or diseased wood will be left on site.
Why wasn’t I notified before trees were trimmed near my residence?
For scheduled preventative maintenance, we notify customers via letter and automated phone call before tree trimming occurs in their immediate area. Homeowners with tree work needed on their property are contacted by a DTE tree trimming representative to discuss the work. If the homeowner is not available, a “Tree Work Scheduled” door card will be left with contact information for the homeowner to call and speak to a representative before tree work begins. In some instances, unplanned or emergent tree trimming occurs without prior notification due to an outage or public safety hazard.
Does DTE trim around my service drop?
No, typically DTE does not trim around the service drop. Your service drop, or the line that runs from the utility pole to your home, is your personal connection to the power grid. DTE only maintains vegetation around the pole to pole wires. Keeping branches and other brush away from your service drop is the homeowner’s responsibility and can prevent an outage or other electrical problems. Because the service drop is an energized line, we highly recommend using a professional tree trimming service to perform the work. On occasion, if a tree is causing a service drop outage or hazard, we will have to do the necessary amount of trimming to restore the outage or eliminate the hazard.
Does DTE require different permissions to trim or remove trees on private vs. public property?
Many municipalities and publicly owned lands may have additional regulations limiting how trees can be managed on these properties. DTE partners with regional governments to ensure that we can accomplish our necessary tree maintenance while also adhering to the relevant laws. We are always happy to work with our partners, both public and private, to ensure that the best trimming results are achieved.
We hope these answers help clear up any questions you have about our tree trim practices. If you still have questions, we invite you to visit dteenergy.com/treecare for more information or to submit an inquiry for a specific question or concern that was not answered above.