DTE Energy is committed to providing you with the safe and reliable natural gas you need to warm your home, cook your meals, dry your clothes and more.
Natural gas is a part of daily life, and following safety best practices throughout your home is critical. Together, we can ensure the safe delivery and use of the natural gas you need throughout the year. Here’s how:
- DTE will safely bring natural gas to the meter at your home and verify the meter’s safe operation.
- Customers can ensure safe use of natural gas within the home by keeping appliances and pipes maintained and repaired as necessary.
It’s also important to keep these natural gas safety tips in mind:
- Please ensure your natural gas appliances are properly installed, vented and maintained.
- Appliances not working correctly are at risk of creating carbon monoxide (CO) buildup in your home.
- CO is colorless, odorless and symptoms are like the flu.
- Install carbon monoxide detectors on a wall or ceiling near all sleeping areas in your home to detect the presence of carbon monoxide.
- Keep the area around your heating equipment clean and don’t let storage or your belongings block airflow.
- DTE technicians and our contractors must be able to easily access the meter to perform periodic safety checks and routine maintenance, or critical tasks in an emergency. Keep a clear path and avoid blocking the outdoor meter with walls, decks or fencing.
- Never hang any objects on natural gas lines or your indoor meter.
Most important: if you suspect a natural gas leak, leave the area immediately, go to a safe area where you no longer smell natural gas, and call 911 before calling DTE at 800.947.5000. It’s a free service for customers, 24/7.
Learn more natural gas safety tips at dteenergy.com/gassafety.