For Quentis Leverette, DTE Energy has been more than a utility company – it’s been a lifeline for his family. Over the years, Quentis has seen firsthand how DTE’s payment plans and support programs have made a real difference in the lives of those he loves.
Quentis’s daughter, a mother of four, was going through a difficult time. With countless expenses, paying to keep the heat on during the cold months seemed impossible. But after reaching out to DTE, she was able to secure a 30-day hold on her bill – enough time to get back on her feet.
“They said they would do what they could, and DTE came through,” said Quentis. “If not for that help, my daughter and her kids would have been out of everything – no heat, no warm baths, no way to stay safe.”
Quentis’s brother also faced challenges when his landlord needed help settling an overdue bill. After hearing from Quentis, DTE stepped in, working directly with the landlord to find a solution and ensure the power stayed on.
“Sometimes people just need a little extra time,” he explained. “Being able to hold things off just long enough to pick up the pieces – it’s vital to families’ lives. It affects everything.”
As the winter months approach, Quentis encourages families to explore DTE’s payment plans and assistance programs. “I’ve seen many families benefit from these resources over the years. This type of help can save someone’s life – especially as it gets colder.”
In the 2023-2024 fiscal year, DTE connected vulnerable customers to nearly $144 million in energy assistance, making it possible for families to stay connected to essential services during difficult times. If you or someone you know needs assistance, please visit www.dteenergy.com/help. With DTE’s commitment to advancing energy equity, help is always within reach.