If you’re worried about staying on top of your bills this winter, help is here – don’t wait to get support.
Starting October 1, Michigan residents, who qualify, can apply for expanded financial help with their electric and gas bills. Whether you’re behind on payments or just need extra support, there are programs designed to help you stay safe and warm.
If you’re having trouble keeping up with your energy bill – or think you might be soon – take the first step today. DTE Energy is here to help you find the support you need. While customers can reach out at any time, October marks the beginning of the new fiscal year for the Michigan Energy Assistance Program (MEAP) and a variety of other energy assistance programs. This year, not only will additional funding be available, eligibility criteria has also expanded providing access to more Michiganders in need.
Here are some of the financial assistance and payment support programs available:
Financial Assistance
- State Emergency Relief (SER)
If you have a past-due bill or a shutoff notice, SER can help right away. Call 2-1-1 or visit newmibridges.michigan.gov - Michigan Energy Assistance Program (MEAP)
You may also qualify for help through MEAP. In addition to energy assistance, this program also teaches budgeting and energy-saving tips. Visit michigan.gov/energyassistance
➤ Michiganders earning up to 60% of the state median income (approximately $70,000 annually for a family of four) are now eligible for MEAP funds.
- Home Heating Credit
You may be able to get a credit on your taxes to help with heating costs. Contact United Way or Accounting Aid Society for help.
➤ File between January and September 2026 - Residential Income Assistance Credit
You may qualify for a monthly discount on your bill. Visit dteenergy.com/help
Payment Plans
- Low-Income Self-Sufficiency Plan (LSP)
A 2-year plan with fixed monthly payments based on your income. Visit dteenergy.com/lsp - Payment Agreement
Set up a payment plan to catch up on your balance over time. Visit dteenergy.com/help
Protection from Shutoff
- Active Military Protection
If you’re on active duty, you can get up to 90 days of shutoff protection. Visit dteenergy.com/help - Critical Care Protection
If someone in your home uses life-support equipment, you may qualify for shutoff delay or service restoration. Visit dteenergy.com/help
➤ Requires a form from your doctor - Medical Emergency Protection
If you have a medical emergency, you can get up to 21 days of protection. Visit dteenergy.com/help
➤ Requires a form from your doctor - Senior Winter Protection (65+)
No shutoffs from Nov. 1 to March 31. Visit dteenergy.com/help - Winter Protection Plan
Prevents shutoff during winter if you pay at least 7% of your estimated yearly bill. Visit dteenergy.com/help - Shutoff Protection Plan
Year-round protection if you make monthly payments. Seniors 65+ are also eligible. Visit dteenergy.com/spp
Energy Efficiency Help:
- Weatherization Assistance Program
Free services to help lower your energy use and bills. Visit michigan.gov/weatherization
Download the full 2024–2025 Payment Assistance Brochure here to see all available programs.
If you’re unsure where to begin or need help, please reach out. Call us at 800-477-4747 or visit dteenergy.com/help. You’re not alone – and additional support is available.