We’re coming to a neighborhood near you! We’ve partnered with local organizations to provide face-to-face assistance events in the community, where customers can ask questions about bills and receive in-person customer service from DTE team members. While customer bills cannot be paid at these events, you can receive guidance on how to seek payment assistance and additional support. At our Mobile Customer Office, you can discuss a variety of questions, including:
- Explanation of your bill
- Energy assistance referrals
- Affordable payment plans
- Moving or transferring service
See our most up to date 2025 schedule below to find an upcoming event near you.
Upcoming events:
Southfield Pavilion
10 a.m.-3 p.m., Wednesday, Sept. 24
26000 Evergreen Rd, Southfield, MI 48076
Northwest Activities Center
9 a.m.-2 p.m., Thursday, Sept. 25
18100 Meyers Rd., Detroit, MI 48235
Wayne County Community College (Northwest Campus)
10 a.m.-3 p.m., Thursday, Nov. 20
8200 Outer Dr. West, Detroit, MI 48219