As of 10:30 a.m. Monday, April 16, DTE Energy has restored power to more than 120,000 customers impacted by an ice storm that hit Southeast Michigan on Sunday.

About 250,000 customers remain without power. Crews have been dispatched to more than half of those outages.

DTE has over 1,000 crews in the field and an additional 400 crews from out of state working to restore customers.

As restoration efforts ramp up, tree trimmers may need to access residential properties. Normally, DTE removes brush and limbs generated from tree trimming. When severe storms strike, we take a different approach. In these emergency situations brush and limbs are left on customer properties so that tree trimmers can help restore customers in other areas. Our goal is to end the day with roughly 100,000 outages.

By the end of day, every customer will have a restoration estimate posted to the DTE Energy outage map.

Storm tips:

  • Never drive across a downed power line. If a power line falls on your vehicle, remain inside until help arrives.
  • Always operate generators outdoors to avoid dangerous buildup of toxic fumes.
  • Don’t open refrigerators or freezers more often than absolutely necessary. A closed refrigerator will stay cold for 12 hours. Kept closed, a well-filled freezer will preserve food for two days.
  • Turn off or unplug all appliances to prevent an electrical overload when power is restored. Leave on one light switch to indicate when power is restored.
  • If a customer is elderly or has a medical condition that would be adversely impacted by a power outage, they should try to make alternative accommodations with family or friends.
  • During low-voltage conditions – when lights are dim and television pictures are smaller – shut off motor-driven appliances such as refrigerators to prevent overheating and possible damage. Sensitive electronic devices also should be unplugged.
  • Stay out of flooded or damp basements or other areas if water is in contact with outlets or any electrically-operated appliance. The water or moisture may serve as a conductor of electricity. This can cause serious or even fatal injury.
  • Assemble an emergency kit. It should include a battery-powered radio, a flashlight and candles, extra batteries, a first-aid kit, a fire extinguisher, bottled water and non-perishable food.
  • Customers who depend on electrically powered medical equipment should ask their physician about an emergency battery back-up system. If a customer is elderly or has a medical condition that would be adversely impacted by a power outage, they should develop an emergency plan that allows for alternative accommodations with family or friends.
  • Keep a corded or cell phone on hand because a cordless telephone needs electricity to operate. Also, customers should learn how to manually open automated garage doors.
  • Customers who depend on a well for drinking water need to plan ahead on how they will obtain water. Store containers of water for cooking and washing.

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