While natural gas is a safe and affordable way to heat homes and power appliances, it is not without inherent risks. Natural gas build-up and resulting explosions are rare, but they do occur. By following best safety practices, you can help keep your family and community safe. Is your natural gas meter indoors? If so, when was the last time it was inspected?

There are more than 40,000 residents in the greater Detroit community who are behind on the critical safety inspection of their indoor natural gas meters.  This simple check-up takes place inside the home every 36 months.

It’s fast, it’s free and it’s required by law.  

These mandatory safety inspections identify potential leaks, ensure metering equipment is functioning properly and that service connections are secure. They help prevent risks to the health and well-being of our families and community. The inspecting technicians will look for signs of a leak and, in some cases, they also inspect the ventilation of gas appliances in the home, helping to prevent possible deadly hazards related to carbon monoxide poisoning or natural gas build-up.  The inspection takes less than 10 minutes, unless a leak is found. In that case, DTE Energy will respond quickly to safely resolve the issue.

Unfortunately, if technicians are not given access to inspect an indoor meter, DTE must interrupt natural gas service to that residence until we can guarantee that the home is safe.

DTE employees and our partner, URG, are reaching out to our customers throughout Southeast Michigan to schedule appointments for these mandatory safety inspections. If you’re due for an inspection, you may be contacted by phone, mail or directly at your door.

Rest assured that our technicians are there to conduct a safety inspection only – they are not there to collect payments or inspect any other aspect of your home.

Learn more at dteenergy.com/gasmeterinspection.