Michigan law allows for residential and business customers to choose who provides the natural gas they use through the Gas Customer Choice program. While every customer has the right to make the choice about their natural gas provider, there are some things you should consider to make sure you’re getting the right deal for your family or business.
- Review your bill.
If you’re a DTE Energy customer, your bill will show the Gas Cost Recovery charge, which is DTE’s cost for the natural gas you use without any markup. If you’re served by an alternative gas supplier (AGS), your bill will show the name of the company providing your natural gas service and the price you pay for gas.
If you’re a DTE customer enrolled with an alternative supplier, you will also see an annual rate comparison letter arrive in your mailbox over the next couple of weeks. This letter will identify the supplier providing your natural gas and information on your current rate.
- Compare prices.
Visit the Michigan Public Service Commission’s comparison website to look at how DTE’s price compares to alternative suppliers. Some providers offer variable rates, which can change month-to-month, and providers may also offer lower introductory rates that can increase after a specific period. DTE’s rates are regulated by the MPSC and cannot increase without the commission’s approval.
“We’ve reviewed data from multiple points over the last two years, and we keep finding that more than 90 percent of customers are paying more than DTE’s price, and sometimes more than double,” said Dan Brudzynski, vice president of Gas Sales and Supply, DTE Gas.
- Lock in your supplier.
DTE does not go door to door offering discounts or asking to review your bill. If you’re unsure if the person at your door is a legitimate DTE employee, ask for identification. Protect your personal information, as showing your bill or providing your account number to a salesman at the door could put you at risk for “slamming”, or having your supplier changed without your permission. If you want to protect your account and lock in your supplier, whether it’s DTE or an alternative supplier, it’s as simple as calling 800.477.4747 and asking to lock your gas supplier in.