For the second consecutive year, DTE Energy ranks highest among business gas utilities in the Midwest in customer satisfaction according to J.D. Power.
“Repeating #1 is always tough, but it is because of our employees’ unwavering dedication to meeting the needs of our business customers and providing the best service possible that we were honored with this award for a second consecutive year,” said Dan Brudzynski, vice president – Gas Sales & Supply, DTE Gas. “This award serves as external recognition to the importance of keeping the customer first in our serving with energy mindset.”
J.D. Power measures many different facets of our relationship with customers, and it takes a village across the company to maintain our strong rankings. Starting with superior levels of customer service when our business customers contact us on the phone or the web, to when they need our support out in the field, our goal is to provide safe, affordable and reliable service.
For J.D. Power 2018 award information, visit jdpower.com/awards.